I want to track my order.

You can track your order at any time online via our Order Tracking page using the tracking number provided to your registered email address. You may also track your order through the tracking link included in your Shipping Confirmation email.

Tracking examples:

• GOGO TNS: SC4A-5Q62-B1YU or xxxx-xxxx-xxxx
• LBC: 3540xxxxxxxxxxx or 8114xxxxxxxxxxx

For more information regarding our Same-Day or Next-Day delivery service, you may click here. If you'd like to know more about our Click & Collect service, you may visit this page. 

Please note that for Same-Day or Next-Day delivery service, and Click & Collect, you will be receiving SMS notifications from our riders for delivery updates. 

Standard delivery lead times

• 2–7 business days for most locations
• 10–12 business days for remote or non-city areas

Important Note: To know more about our Shipping Options & Policies, kindly click here.

Delivery times may vary during holidays, sales, online events, peak seasons, or due to weather conditions. Additional processing time may also apply for special requests such as gift wrapping, and some orders may be delivered in multiple shipments with separate tracking numbers.
 

For further questions or assistance, feel free to email us at hello@rustans.com or reach out via our live chat portal at https://rustans.com/. Our Customer Service Team is available daily from 9:00 AM to 6:00 PM.