International Shipping Option

Currently, our shipping services are limited to domestic deliveries within the Philippines.

As an alternative for our international customers, you may place your order through Rustans.com and have it delivered to a trusted family member, relative, friend, or associate residing in the Philippines. Once the package has been successfully delivered to the designated Philippine address, you may arrange for a reputable third-party courier or forwarding service to ship the item to your location abroad.

Please note that Rustans.com is only responsible for the delivery of orders within the Philippines. Any arrangements for international forwarding or shipment through a third-party service will be outside our scope of responsibility.

Additionally, once an item has been received by a third party, forwarded to another address, or shipped internationally, we will no longer be able to accommodate return, exchange, or refund requests for the order. This policy helps ensure product quality, authenticity, and proper handling of merchandise.

We understand the importance of receiving your purchases wherever you may be, and we are committed to providing alternative solutions whenever possible.

For further questions or assistance, feel free to email us at hello@rustans.com or reach out via our live chat portal at https://rustans.com/. Our Customer Service Team is available daily from 9:00 AM to 6:00 PM.