FSP Account Retrieval

To proceed with the retrieval of your account, kindly send us an email at hello@rustans.com and provide the following details:

• Full Name

• Birthdate

• Associated Email

• Contact Number

Rest assured that your information will be handled with the utmost confidentiality and used solely for verification and account retrieval purposes.

Alternatively, you may also contact us via Viber at any of our branches:

Rustan’s Makati – +63 917-8405457
Rustan’s Shangri-La – +63 917-8405459
Rustan’s Ayala Alabang – +63 917-5986534
Rustan’s Gateway – +63 917-8549686
Rustan’s Cebu – +63 917-5090460

For more information about our Frequent Shopper’s Program, you may click here.

For further questions or clarifications, you may also email us at hello@rustans.com or reach us via our live chat portal at https://rustans.com/. Our Customer Service Team is available daily from 9:00 AM to 6:00 PM.